How we built the Khpalwak warranty — and why it covers more than the manufacturer's

When Khpalwak Mobiles opened its first branch, the team noticed something the rest of the market wasn't addressing: customers wanted more than the standard one-year manufacturer warranty. They wanted real protection — for accidental drops, water damage, the kinds of things that actually happen.

So the team built one. The Khpalwak warranty extends every device by an additional 12 months at no charge, and Khpalwak Care doubles that for a small fee. We service every claim from our own repair lab in Kabul, with most repairs completed in under 24 hours.